<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=319290&amp;fmt=gif">
bpc-webinar-banner
4 min read

The Smartest Metric You Aren’t Using

By Client Focus on 3/24/23 10:17 AM

I know you have a ton of metrics to watch. Many of them don’t tell a story and don’t help you make critical decisions. They just stress you out.

This one will change your life: Custom Acquisition Cost, or “CAC”.

How will CAC make you smarter?

CAC answers 3 questions that you probably can’t answer today. And without these answers, you’re guessing about where to spend your money. The 3 questions are:

  1. How much do I currently spend to get a new customer?

  2. How long does it take me to break even?

  3. Where should I be spending?

Topics: Sales Research/Trends Grow Your Business Business Performance Center
4 min read

“Agency” Is Not Your Business Model

By Client Focus on 3/3/23 4:04 PM

This might be jarring for some readers. 10% will get it, and 1% will do something about it. Those who do will still compete for sales but not revenue, profit, or market share. We’re talking massive advantage.

“Insurance Agency” is not a business model. It’s a business. And that matters WAY MORE than you think.

Topics: Sales Research/Trends Strategy Grow Your Business Business Performance Center
3 min read

Insurance Agent vs. AI: What You Need To Know

By Client Focus on 2/14/23 3:32 PM

Matt Wagner of NAIFA Business Performance Center Partner, Client Focus, shares what agents and advisors need to know about AI and what it means for the industry.


Artificial Intelligence (AI) for the masses came online in December. It’s called ChatGPT. You can communicate with it at openai.com. It gives impressive answers to hard questions in seconds. Many think it will put Google search out of business. Maybe put schools out of business. AI is coming like a wrecking ball for repetitive, commodity work.

What about insurance agents? I was going to share my thoughts, but then it hit me.

Why not just ask AI?

So I did.

Topics: Trends Client Point of Need Research/Trends Technology Grow Your Business Business Performance Center

Featured