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3 min read

Becoming a Professional Problem Solver

By Daniel C. Finley on 9/26/23 4:34 PM

Do prospects view you as a product pusher or a problem solver? It’s a tough question you may not want to know the answer to.

Topics: Sales Prospecting Business Performance Center
4 min read

Creating the Perfect Campaign

By Daniel C. Finley on 8/30/23 9:24 AM

Are you on a production plateau and you need a little nudge to get going? Most advisors are because they’ve never learned how to create the perfect campaign to grow their business; as a result, they leave their success up to chance.

Benjamin Franklin said it best when he said, “If you fail to plan, you plan to fail.”

I believe that is true. The best way to plan is to design a campaign, an organized course of action to achieve your goal, and take the right steps to do so.

Topics: Sales Prospecting Grow Your Business Small Business Business Performance Center NAIFA Partner
4 min read

Creating Urgency and Maintaining the Momentum

By Daniel C. Finley on 6/8/23 10:30 AM

Do you ever feel like your pipeline is stuck? You know why prospects need to take the next step, but for some reason, they don’t seem to have any urgency to want to meet, send you their statements, or even make a decision on the recommendations that you’ve worked so hard on to help them reach their financial goals.

Kevin Brady, a former U.S. Representative said, “Urgency creates action.”
Therein lies the problem; most advisors/agents don’t have a well-thought-out process for creating urgency in their sales pipelines and for maintaining the momentum!

Let’s take a look at just a few examples of creating urgency, in each stage of the pipeline and how one advisor did just that.  

Topics: Sales Prospecting Grow Your Business Small Business Business Performance Center NAIFA Partner
1 min read

Is Your Business Equipped for Today's Digital Market?

By NAIFA on 4/25/23 2:08 PM

In the highly competitive insurance industry, brokers and agencies are constantly seeking new ways to drive growth. Agents must reach sales targets, and agencies must attract and retain high-performing talent. Fortunately, recent innovations in digital sales platforms are making these goals achievable.

John Boothman of NAIFA partner iLife Technologies will give you actionable tips on how to incorporate more digital solutions into your business to drive growth and keep up in today's ever-changing market.

Topics: Sales Technology Tools Sales & Marketing Technology Grow Your Business Business Performance Center Insurance NAIFA Partner
6 min read

Focusing on Profit Will Change Your Life

By Client Focus on 4/10/23 12:26 PM

Profit is virtuous.

Yes, it is.

And profit—not revenue, not headcount—is the key to everything you want in your business.

By the time this article is finished, you’ll be thinking about profit all the time. You and your insurance agency will be much better off as a result.

Topics: Sales Grow Your Business Small Business Business Performance Center Producer Sales & Marketing
4 min read

The Smartest Metric You Aren’t Using

By Client Focus on 3/24/23 10:17 AM

I know you have a ton of metrics to watch. Many of them don’t tell a story and don’t help you make critical decisions. They just stress you out.

This one will change your life: Custom Acquisition Cost, or “CAC”.

How will CAC make you smarter?

CAC answers 3 questions that you probably can’t answer today. And without these answers, you’re guessing about where to spend your money. The 3 questions are:

  1. How much do I currently spend to get a new customer?

  2. How long does it take me to break even?

  3. Where should I be spending?

Topics: Sales Research/Trends Grow Your Business Business Performance Center
4 min read

“Agency” Is Not Your Business Model

By Client Focus on 3/3/23 4:04 PM

This might be jarring for some readers. 10% will get it, and 1% will do something about it. Those who do will still compete for sales but not revenue, profit, or market share. We’re talking massive advantage.

“Insurance Agency” is not a business model. It’s a business. And that matters WAY MORE than you think.

Topics: Sales Research/Trends Grow Your Business Business Performance Center
5 min read

9 Ways to Make Customer Conversations Awesome

By Client Focus on 1/25/23 10:48 AM

Matt Wagner of NAIFA Business Performance Center Partner, Client Focus, shares nine ideas on how to drive high-value sales and help grow your business.


When I was an engineer, I won sales where the sales team couldn’t. Customers felt like I understood them and their ideal outcomes, which was true.

These 9 ideas have helped me drive high-value sales, in addition to:

  • building trust
  • maximizing customer lifetime value
  • generating a lot of referrals and repeat business
  • making me love my job
Topics: Sales Sales & Marketing Grow Your Business Business Performance Center

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